VOIP problems please help?

[JennyFellner]

I have voip and the problem is when I call out, the busy tone always sounds (while it really isn't). It's ok when someone calls in. Anyone I call from my phone, it has the busy tone. It can't be that everyone I call is busy... Please help. I hate voip.(proof that its the voip's fault and not mine - I call to my cell and I hear the busy tone while it isn't busy. My cell makes calls to my phone without problems)

[Alex]

Hi,

First of all let me know your VoIP Provider Who is your VoIP provider?Are you using a VoIP Soft Phone on your PC?Or, are you using an VoIP ATA (analog telephone adapter) connected directly to your Internet Modem?The fact that you can receive incoming calls is a good sign that things are somewhat working.The fact that outgoing calls always gives you a busy signal implies to me that there is either a problem between your VoIP device making outgoing calls, or that there is a problem with your VoIP provider routing your outgoing calls.If the problem is with your VoIP provider routing calls, then you will have to report the problem to your VoIP provider.